Quti Quti ships worldwide.

 

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FREE SHIPING for orders over 50 euro!

Ships within EU 3-10 working days,
out of EU up to 21 working days

 

 

Return and Exchange

  • You can return or exchange your order during 14 days from the arrival
  • Goods should be not used, not dirty, not damaged. Always use original packaging whenever possible.
  • We can only exchange an item of the same value. Please contact us by e-mail: info@qutiquti.com if you would like to exchange.
  • If you wish to exchange it for an item of different value, then you should make separate return and another order.
  • Return or exchange shipping cost should be covered by you. We do not accept liability for non-received item, so that we suggest you do so through a secure and insured delivery service (like Lex Systems, UPS, DHL, DPD etc).
  • If upon receipt of the returned or exchanged order we see that the good is faulty, we will not accept the return and send you back the good.
  • When you return the good please include the proof of your order – original invoice or invoice copy.
  • We contact you by e-mail with more detailed information and to confirm that the goods are accepted as returned or exchanged.
  • If the good is not faulty, we will process your return within 48 hours after receipt.