Quti Quti ships worldwide.
FREE SHIPING for orders over 50 euro!
Ships within EU 3-10 working days,
out of EU up to 21 working days
Return and Exchange
- You can return or exchange your order during 14 days from the arrival
- Goods should be not used, not dirty, not damaged. Always use original packaging whenever possible.
- We can only exchange an item of the same value. Please contact us by e-mail: firstname.lastname@example.org if you would like to exchange.
- If you wish to exchange it for an item of different value, then you should make separate return and another order.
- Return or exchange shipping cost should be covered by you. We do not accept liability for non-received item, so that we suggest you do so through a secure and insured delivery service (like Lex Systems, UPS, DHL, DPD etc).
- If upon receipt of the returned or exchanged order we see that the good is faulty, we will not accept the return and send you back the good.
- When you return the good please include the proof of your order – original invoice or invoice copy.
- We contact you by e-mail with more detailed information and to confirm that the goods are accepted as returned or exchanged.
- If the good is not faulty, we will process your return within 48 hours after receipt.